BUSINESS MANAGEMENT

BM 01 Effective Communication Fundamentals:

Effective Communication introduces the fundamentals of effective workplace communication, the barriers to communication, as well as essential skills in managing communication effectively. Learners will also learn to understand the different process of communication, and how to develop an engaging style that will lead to positive outcomes.

 

BM 02 Business Data Analytics and Decision Making. :

Analytics plays a significant role in decision making as it helps discover patterns from both employees as well as customers, allowing decision makers and leaders to understand and interpret their interactions. This allows the decision makers and leaders to work with the relevant departments to enhance the overall customer experience.

 

BM 03 Project Management Fundamentals:

Project Management Fundamentals provides learners a fundamental understanding into project management methodology, project phases, management tools, and relevant resources required in project management. Learners will be exposed to the process of the systems development life cycle, analysis, design implementation and evaluation stages in managing a project.